Product & Process

  • Can I order a blank product?

    Excluding YETI products, all products offered on our site can be ordered blank. The order process is no different for blank items; simply indicate on your online order or P.O. that they should be blank. Blank drinkware is sold at end quantity pricing (EQP), but non-drinkware products like cooler...
  • How do you decorate my order?

    We use 3 decoration methods: laser engraving, digital color print, or high-tack vinyl decal. Methods vary between products, but the “Production” section of each individual product page will list all available decoration methods for each decoration location. You choose the decoration method from ...
  • Is your drinkware dishwasher safe?

    Most drinkware we offer is top rack dishwasher safe, but we recommend hand washing whenever possible, as the durability varies between products and decoration methods. Laser engraving is permanent and UV printed drinkware is semi-permanent. Vacuum seals and color print decorations can be damaged...
  • What is your Minimum Order Quantity (MOQ)?

    We do not have a minimum order quantity for any products we sell except YETI Seasonal Colors. The MOQ for Seasonal YETI colors is 12 units.  For core YETI colors such as black, navy, white, etc., the MOQ is quantity 1.
  • How do I order a sample?

    Samples can be obtained via the same order process you’d use for a larger quantity. To order a sample, submit a normal order P.O or order online. Blank Drinkware samples are priced at EQP pricing.  Blank Cooler samples do not have any special pricing. Please reach out in advance for flexible sa...
  • Can I request a pre-production sample?

    We offer both physical and digital pre-production samples for a nominal fee. When placing your order, include a pre-production sample request in your P.O. and a member of our team will assist you. There is a flat $25 fee per sample, whether photo or physical sample. Physical samples will also in...
  • Can I send you a product for decoration?

    That’s something we offer via our Contract Branding services! With Contract Branding, you procure the product and ship it directly to us for decoration, after which we’ll ship it to your client or any other destination. Contract Branding fees start as low as $12 per unit, but service availabilit...
  • Q: Do you offer contract services?

    Give our customer service members an e-mail or call, and they can send you a quote for decoration on any product. Please note, Diamondback Branding is not responsible for products arriving damaged from shipping.  Please ensure proper packaging before sending us your contract items!