Stock & Fulfillment

  • Do you carry stock?

    All stock is ordered on demand and not prestocked in-house with few, limited exceptions. Once your order is paid for, we will begin stock procurement. If stock is unavailable for any requested product, our Client Support team will reach out to you directly to resolve the stock issue via the avail...
  • When can I expect my order to ship?

    Turnaround time varies by brand, order details, and over time and can be confirmed upon request.  The average production time for products that are in our warehouse is 7-10 business days. All quotes and order confirmation emails include the appropriate projected turn time. We strive to honor in-...
  • Can I rush my order?

    Select orders may qualify for rush production as needed for your in-hands date, in which case a rush fee is added,  based on the product and production time (measured from proof approval). Those fees are included below, but are only a guideline, subject to change according to the order details an...
  • Holding Stock

    Product being held in our Warehouse will incur the following fees: $50 per pallet per month $25 less than pallet per month